Trust

Privacy.

Short, because Waterline collects little.

This is a plain-language draft, not reviewed by a lawyer. It describes what the software actually does, which is the part I can be accurate about. It should be reviewed before the first paying customer, and this notice removed when it has been.

WhatWhy
Your emailTo sign you in and to reach you about your account. Never sold, never shared, never added to a list you did not ask for.
Your modelCash, people, grants, commitments. Stored so you can come back to it. Visible only to people you have invited to that company.
Payment detailsHeld by Stripe. Card numbers never reach Waterline.
QuickBooks tokensOnly if you connect it. Held server-side in a vault, never in your browser, read-only.
Anonymous usage countsHow many companies, how many lines — never figures, never names. Each company's owner can turn this off.

What is never done

Your data is not sold, not shared with advertisers, and not used to train models. Support does not read your model without asking you first.

Getting it back, or getting rid of it

Export any company's model as JSON from Company settings, any time. Deleting your account removes you and every company you own; companies where you are only a member are not touched. Write to hello@waterline.app with any question this does not answer.